Friday, 27 August 2010

Aunty Bec

Don't think I mentioned earlier, I am an aunty again. Jackson Daniel v********** was born, 9 pounds 4 ounces last week. Found out through her sisters facebook page.

I lost my cool today with the Department of Child Protection. Since November I have been trying to get visitation rights for the children to have unsupervised visits with no response from the department. I submitted a formal complaint earlier in the year to the department and received an apology for my treatment and that by the end of July I would have been assessed and approved to have unsupervised visits with my nieces and nephew. Of course that never happened and I still haven't heard a thing from the department. So I started on the phone calls again with no response until I threw a tantrum today on someones voicemail, stating that I would elevate my complaint to the state ombudsman if I did not receive a response by the end of the day today. Well, what a surprise - I had a phone call within an hour booking in my assessment! So frustrated that I have had to push so hard for something which they should want to happen. I haven't seen the kids since Christmas time and I feel so out of the loop with their lives now. Hopefully once I am assessed I can spend some more time with them at our house and we can get back on track.

2 comments:

  1. Ughhhh Bed - I am sorry on all accounts!

    Big hugs

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  2. Glad you finally got their attention. Isn't it disgusting that you have to use that threatening word "ombudsman" to get people to take you seriously :-(

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